Sometimes it is quite straightforward seeing the connection between communication skills and the bottom line of your business.
In manufacturing, for example, there is often a close link between literacy and numeracy and more efficient, lean practice. For service industries, the link may not be as transparent or as easily quantifiable but it is very much there. Here are some comments from managers about the effect of literacy and numeracy in their business context.
The first step to getting support in place is understanding how developing skills will make a difference. For your business, it is about …?
The Skills Highway website created by The Department of Labour has some useful background information and resources for employers. It is a great place to find out how similar businesses to yours are addressing these training issues. Click here to link to Skills Highway.
From here, we can look at building the business case for getting upskilling happening and developing a strategic response. Take the first step and call Nick and the team on 09 303 1653.
Image copyright sicamp. Used under creative commons license. Click here to view sicamp’s photostream.
Raising standards of language and literacy at work can contribute to better relations with clients; improved productivity; smarter decision making; better uptake and success with qualifications; fewer mistakes and incidents ... and better risk management when these do occur.
We have more than thirty years' experience in the business of helping adult learners develop language skills, and experience in a range of sectors. Our key strengths are working with employees who speak English as a Second Language and working with people where the stakes are high when it comes to language and literacy.
Contact Nick Moore: +64 9 303 1653
Location: 27 Princes Street, Auckland, New Zealand