• Tailored for you
    Relevant workplace communications skills
  • Building confidence
    Helping employees make sense of a connected world
  • Trusted expertise
    40 years' experience with adult learners

The Literacy Professionals

Raising the standards of language, literacy and communication of your staff.

Successful communication is a key ingredient in a successful workplace.

The Literacy Professionals are the Workplace Communication division of Languages International, providing high quality workplace communication, language, literacy and numeracy training to New Zealand businesses.

We can help you understand the impact of communication skills in your business in terms of client relations, productivity, compliance risk or planning for future leaders. We can help you develop the business case to get sustainable change happening.

Raising standards of communication, language and literacy at work can contribute to real, significant benefits to the bottom line. But, it's also about investing in people and giving them the skills they need to be the best they can be for now and for their future roles.

We've had forty years in the business of language skills development with adults, and experience in a range of sectors. Our key strengths are our experience with employees who speak English as a Second Language and also working with people where the stakes are high in terms of language, literacy and numeracy.

What others are saying about us

  • As a result of the course, our employees increased their self-awareness of their communication behaviours and learnt useful and practical tools that they can implement in the workplace to enhance their presence during business activities. Read more
    Aarti Mistry, People and Culture Consultant, Vista Entertainment Solutions,
  • For us, the positive impact of the course on our team members' lives takes on a greater significance than the business gains we have made. The confidence we now see in these people has been quite humbling to witness and the effect that then has on their work and engagement is quite astounding. Read more
    Jenny Gunn, Leadership Development Specialist, Countdown,
  • The flow on from the course is we have seen better customer service and people being able to raise their heads and be proud of who they are and what they do on a daily basis. Read more
    Brian Austin, Campus Services Manager, Manukau Institute of Technology,
  • As a result of the programme, employees now speak up at handover and other meetings, they raise issues with registered nurses, they offer suggestions. Some have taken on increased responsibility and new roles. Read more
    Yvonne Bruce, The Selwyn Foundation,
  • Thank you for your work ... We have seen a huge improvement and a happier and more confident employee. Read more
    Justine Abeln, Operations Manager, Marketing Impact,
  • The tutor was completely concerned about my needs and really flexible to organize the classes every week. She was able to manage the course and adapt it to my needs. She really understood my areas of improvement and helped me to focus on those areas. Read more
    Francesco Virruso, Assistant Manager, Risk Consulting, KPMG Advisory,
  • The whole process with Languages International was smooth from start to finish. I received prompt answers to questions, continual updates and support from the team. I can't comment high enough on the professionalism we received and confidence Read more
    Lucette Dillon, People & Culture Advisor, Pricewaterhouse Coopers New Zealand,
  • Languages International had a good understanding of our needs and created a tailor made training for our company. The employees are more confident and have made great progress. I would highly recommend this training. Read more
    Laureen Dory, Human Resources Coordinator, Gameloft NZ,
  • ... The benefits to our  team members who participated have been significant and for many has markedly increased their confidence in all forms of communication. We have been so impressed with the results that we have continued with the involvement of LI beyond the 2 year government funding ... Read more
    Jill Woodward, CEO Elizabeth Knox Home and Hospital,
  • ...  The changes we observed in our staff were not only impressive but heartening as many of them had not only improved in their roles but conveyed how much the course had helped them in their daily lives ... Read more
    Dhivinya Naicker, Human Resources Officer, Royal District Nursing Service - New Zealand,
  • … In support of our LN needs, Nick Moore and the team at Languages International (LI) have been invaluable. A strategic partner since 2007, LI have grown to understand the LN needs of our business ... Read more
    Robert (Rob) Siolo Strategic Advisor New Zealand Police Recruitment Police National Headquarters, PO Box 3017, Wellington 6140,
  • My team member took a course of study at Languages International last year which has helped take his language and business communication skills to a new improved level. I was impressed with ... Read more
    Guy Cory-Wright, Reporting and Analysis lead, Parking and Enforcement, Auckland Transport,
  • Thank you very much for your assistance with the planning, noting that we had to make a number of changes . It has been very easy to deal with you all, always with the underlying motivation to help ... Read more
    LT CDR Warren Dohnt, RNZN, Junior Officer Personnel Officer (JOPO), Royal New Zealand Navy,

Contact Us

Get in touch

Call us on 09 309 0615 to see how we can help your organisation.