We can help your staff develop skills that allows them to perform to their potential.
Enabling people to see how words are used in their profession is empowering and gives employees tools to select which words to use with which groups of people. Care assistants working in the healthcare sector, for example, may need to communicate on any given day with a range of different audiences – their clients, client’s families, a visiting GP, RNs, their management team. We help employees analyse language in use to see the relationship between purpose and audience, the mode of communication (written / spoken / on the record / off the record) and the language choices made.
Language is power and giving people analysis tools is the first step to helping them develop their professional identity.
What are the underlying skills that will make a difference to your business? Is it about being able to …
Our training materials will develop relevant skills using work situations that your staff are familiar with.
To successfully engage both ESOL and adult literacy learners takes a very special kind of tutor. Tutors need to have technical skills – a sophisticated understanding of methodology and good language awareness – combined with a professionalism that allows them to see the big picture in terms of helping individual learners and understanding the broader business context. They also need an empathy with individuals and a genuine desire to see people develop skills that make a difference at work and in their lives outside work.
Meet our team.
The Literacy Professionals are a nationwide provider of high quality language, literacy and numeracy education to NZ businesses across the country.
We can help you assess the impact of communications skills in your business in terms of client relations, productivity, compliance risk or planning for future leadership. We can help you develop the business case to get sustainable change happening.
Developing skills at work can contribute to better relations with clients; smarter decision making on the job and back at base; better uptake and success with qualifications; fewer mistakes and incidents ... and improved risk management from reporting when those that do occur.